The Lend LoopThe Lend Loop

Privacy Policy

How we collect, use, and protect your personal data.

Last updated: 10 June 2026

This Privacy Policy explains how The Lend Loop ("we", "us", "our") handles personal data when you use thelendloop.com (the "Platform"). We are committed to handling your data responsibly and in line with the EU General Data Protection Regulation (GDPR) and Irish data protection law.

1. Data we collect

  • Account data: name, email address, and password credentials.
  • Profile data: bio, county/location, phone number, profile photo, and verification status.
  • Listing data: item details, descriptions, pricing, deposits, and photos you upload.
  • Activity data: rental requests, messages, reviews, and notifications.
  • Technical data: basic device and usage information needed to run the Platform securely.

2. How we use your data

We use your data to:

  • create and manage your account;
  • display your listings and profile to other members;
  • enable rental requests, messaging, reviews, and notifications;
  • maintain trust and safety, including moderation and dispute handling;
  • send you service-related and (where enabled) email notifications;
  • comply with our legal obligations.

3. Legal bases

We process your data to perform our contract with you (providing the Platform), for our legitimate interests (keeping the Platform safe and improving it), to comply with legal obligations, and with your consent where required (for example, certain communications).

4. Sharing your data

Other members can see your public profile, listings, and reviews. We share data with trusted service providers who host our infrastructure and process data on our behalf under appropriate safeguards. We do not sell your personal data. We may disclose data where required by law or to protect the rights and safety of our members.

5. Data storage and security

Your data is stored on secure cloud infrastructure with access controls and row-level security. Uploaded photos are held in private storage and served through time-limited secure links. While we take reasonable measures to protect your data, no system can be guaranteed completely secure.

6. Data retention

We keep your data for as long as your account is active and as needed to provide the Platform. After account closure we may retain limited information where required for legal, security, or record-keeping purposes.

7. Your rights

Under GDPR you have the right to:

  • access the personal data we hold about you;
  • request correction of inaccurate data;
  • request erasure of your data in certain circumstances;
  • object to or restrict certain processing;
  • request portability of your data;
  • lodge a complaint with the Irish Data Protection Commission.

8. Cookies

We use a small number of cookies and similar technologies to keep you signed in and to run the Platform. See our Cookie Policy for details.

9. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be communicated through the Platform.

10. Contact

To exercise your rights or ask a question about your data, please use our Contact page.

This document is provided for an early-stage marketplace and does not constitute legal advice.